A few months ago I was unfortunate enough to contract Glandular fever and I am still suffering the effects of it now. The virus started out as what appeared to be the flu, but after I couldn’t shake the feeling of fatigue and general malaise for weeks after the flu symptoms ended I decided to go the doctor. Subsequent blood tests confirmed the glandular fever diagnosis. Normally this is a virus associated more with teenagers, so I am surprised to have contracted it at the ripe old age of 40.
The impact this illness has had on my ability to work effectively has been significant. Beyond the physical problems it has been a struggle to establish mental focus and remain concentrated on a task. I have had periods of forgetfulness and an incoherent mind. Making this worse from a working perspective is that there are not any external symptoms of the problem. This can make it hard for others to appreciate the truth that I am struggling to function. In a consulting environment, it becomes hard to step away from work when there aren’t any visible health problems.
Managing customer expectations
The client-focused consulting work that I do is not particularly conducive to long periods of leave linked to sickness. My work is a conduit for the success of other people’s goals and I need to fit in with their operational timelines. I engage with companies on the premise that our work will be done in a timely fashion. Often I am fitting my work around other projects they have on the go so any delays I create can have other knock-on effects. To suddenly need to take a lengthy break because of an illness that is not visibly apparent - but is impacting my mental state considerably - is a difficult thing.
Managing expectations in these circumstances is a challenge, because I don’t even know what I can promise in terms of timelines. The best I have found I can do is to be upfront and honest about the situation, and trust there will be a level of empathy from the client I am working with.
Managing self-imposed pressures
Even harder than managing the expectations of others are managing the expectations I place on myself. I’m self-motivated and I structure my projects and set deadlines to ensure I stay on track and maintain momentum. Having an illness that impacts my ability to meet these deadlines is a frustration that can tend to eat away at me.
I worry that I’m letting others down, and the feeling of ‘falling behind’ is not one I like. I have to take time to remind myself that I can’t always work with maximum efficiency; that I’m a living being who will have ups and downs. I need to let go, give myself time to recover and be assured that I will be able to catch up at a later point.
Ultimately, I just need to accept that stuff will just have to wait, and sometimes there is nothing that can be done about that.
Finally, a note on voicemail. They are the bane of my existence even in normal circumstances. When I’m sick, and a number of them bank up, it’s even worse. Seriously, voicemail is terrible, and it should be banished. With so many other options for communication, why is voicemail still a thing?